Cancellation & Refund Policy

Cancellation & Refund Policy

At Digi Axle, we deeply value our clients and are committed to delivering top-tier website design, development, and digital marketing services. We understand that situations may arise that require project cancellations or refund inquiries. Kindly review our policy below to gain a clear understanding of our procedures for cancellations and refunds.

Website Design and Development Services:

Cancellation of Website Projects:

You have the option to cancel a website design and development project after the contract has been signed but before work has commenced. However, it is imperative to note that no refunds will be issued under any circumstances. The particulars of this policy are meticulously delineated in your individual project contract.

Refund for Website Projects:

Refunds are contingent upon the precise terms delineated in your project contract. It is crucial to underscore that refunds are not applicable under any circumstances.

Digital Marketing Services:

Cancellation of Digital Marketing Services:

For digital marketing services, you retain the right to request the cancellation of your service at any time. We do require a 30-day notice for cancellation to ensure the proper conclusion of ongoing marketing efforts.

Refund for Digital Marketing Services:

Digital marketing services are billed on a monthly basis. In the event that you decide to terminate a service before the end of a billing cycle, we do not pro-rate refunds for that month. Your service will persist until the culmination of the present billing cycle. It is vital to reiterate that no refunds will be issued under any circumstances.

Refunds for Prepaid Digital Marketing Packages:

If you have pre-paid for digital marketing services as part of a package, refunds for unused portions of the package are subject to review and approval on a case-by-case basis. It is of utmost importance to emphasize that no refunds will be issued under any circumstances.

Contact Us:

Should you have any queries or concerns regarding our cancellation and refund policy, please do not hesitate to contact our customer support team:

Phone: +91 8080514407
Email: in**@we*****.in
Location: Pune, Maharashtra, India
We are readily available to provide assistance and ensure a comprehensive comprehension of our policies.

Digi Axle reserves the right to revise or amend this policy at any time without prior notice. It is incumbent upon our clients to periodically review this policy for updates. Your continued utilization of our services after any modifications to this policy will constitute your acceptance of those changes.